Connecting My Webex Account

In Schoox you can connect your Academy with your WebEx account in order to create Live Session events.

Please note that currently, only Webex Training is supported. Webex Meeting accounts are not supported.

Connect Webex with your Academy

You can have one Webex account being used for all Live Sessions of your Academy.

To turn on the integration for your Academy, simply navigate to your Academy Settings, by selecting the Admin tab from the upper navigation menu. Under Academy Settings, select Advanced Settings.  In the list that appears, click on Live Sessions Integration and then hit Integration with Cisco - Webex.connect.PNG

Fill in the form with your Webex account details, and then Save.

Please note that the capacity field will define the number of attendees allowed for your Live Sessions.  

What’s next?

After setting up the integration of your Webex account, you can continue with the creation of your Live Session events by selecting Training from the upper navigation bar, and then Events.  

Read also: How do I create an In-Class Training or Live Session Event?

After creating your Live Session, you need to initiate the sync process with your WebEx account. To initiate the sync process, navigate to your Admin tab, and under Live Sessions select Manage Events.


Under Status, you can see your upcoming events. Click on the Initiate event button, select the account that you want to use for your event (in the pop-up window that arises), add a password (if needed), and hit Initiate.


(Please note that you have the option to cancel the initiation of an event that was done in error.)

You are now ready to start your event! Just click on the relevant button and you will be redirected to your WebEx account.


Important notes:

  • Only users that have registered in Schoox with their emails can participate in Live Sessions. Users with usernames can't register in Live Sessions.
  • Webex requires a password for all training sessions. It is advisable to use a unique password for every event.
  • You need to have at least one registrant to start the event. 
  • Live Sessions can only be one-day events.
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