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Academy Email Notifications

Under Notifications from your administration panel you have two different types of notifications:

  • Academy Notifications
  • Scheduled Notifications

Let's check the Academy Notifications in some more detail!

General:

  Recipient Purpose
Imported user summary report Academy Admin who initiated the import To inform the admin that the user import process is completed.
You got a message from [Academy] Selected recipient To inform the recipient that he has a message from the academy.
[Academy's Administrator] has added you to [Academy] Selected recipient To inform the recipient that the academy administrator has added him to the academy. The email includes a “Login Now” button.
You are now an Admin of [Academy] Selected recipient To inform the recipient that the academy administrator has made him an Admin of the academy.
You are now a Training Manager of [Academy] Selected recipient To inform the recipient that the academy administrator has made him a Training Manager of the academy.
You are now a Professional Instructor of [Academy] Selected recipient To inform the recipient that the academy administrator has made him a Professional Instructor of the academy.
New comment on a academy wall post you are involved User who replied to a post's comment To inform the recipient that a user has commented on a post that he is involved. The email includes a “Reply Now” button.
Request Assessment Selected recipient To inform the recipient that he has been requested to assess the skills of the employees. The email includes the assessment date and its due date.
Failed all exam attempts Exam Creator

To inform the exam creator that a user failed all of the exam attempts for a specific exam.

New Content Publishing Request Academy Admins

To inform the Academy Admins/ Content Managers that a user has uploaded new content in the Academy library which is pending their approval to become pubic.

Status Change in Content Publishing Request Content Uploader

To inform the content uploader that his/her uploaded material has been approved and is now live.

Notification about locked out user Academy Admins

To inform the Academy Admins that a user has been locked out for 30 minutes due to multiple unsuccessful login attempts

Notification when an employee is auto deactivated Employee who was auto deactivated

To inform the user that he/she was deactivated

New Wall Post Request Academy Admins

To inform the Admin that a user posted something to the academy wall which is pending his approval to become public

Status Change in Wall Post Request Employee who posted to the wall To inform the Post owner that his/her wall post was approved and has become public
[User Full name]awarded you a badge on [Academy] Selected recipient

To inform the user that he was awarded with a Badge

New comment on your academy wall post User who made the post

To inform the post owner that another user commented on his/her post

Note: This is also a personal setting: “Someone comments on your Academy wall Post”

New comment on Library Content Item Owner, Admins

To inform the recipient that someone commented on the library content

Note: This is also a personal setting: “Someone comments on your library content”

 

Courses/Curricula:

  Recipient Purpose
[Employee] enrolled in a course Course creator To inform the course creator that an employee has enrolled in a course.
[Employee] reviewed your course Course creator To inform the course creator that an employee reviewed a course.
You have been awarded a certificate User who successfully completed a course/curriculum To inform the user that he has been awarded a certificate of a course/curriculum completion.
A new lecture/course has been added to course/curriculum User who is assigned a course/curriculum To inform the user that a new lecture/course has been added to a course/curriculum (and hence, the course/curriculum progress has been affected).
New announcement for your course/curriculum Selected recipient To inform the recipient that there is a new announcement on a course/curriculum (the email includes the content of the announcement too).
Invitation to enroll in a course Selected recipient  To invite the recipient to enroll in a specific course.
You have been assigned a course/curriculum Selected recipient To inform the recipient that he has been assigned a course/curriculum.
You have been assigned to retake a course

Selected recipient

To inform the recipient that he has been assigned to retake a specific course.

Note: The email notification is different depending on the current status of the user (enrolled/ not enrolled)

Your curriculum has successfully copied Selected recipient To inform the recipient that his curriculum has successfully copied.
Notification about course poll User who has completed all course's modules To invite the recipient to take the course poll
New course enrollment request Trainee's Unit Managers, Assistant Unit Managers, Head of Aboves and Assistant Head of Aboves who have been given the permission "Approve self-enrollment requests" To inform the recipient that a user has requested to enroll in a course
Your course enrollment has been approved/not been approved Selected recipient To inform the recipient that his/her course enrollment has been approved/not been approved
Course that was part of Curriculum was archived Curriculum owner To inform the Curriculum owner that a course that was included in his/her curriculum, was archived
Course step available by scheduler Selected recipient

Once a step is being set as available after a certain number of days, the users enrolled in the course will get notified that those steps are available.

Notification about Courses / Curricula assignment by rule User added to academy - assigned with courses/ curricula because of a rule

To inform the recipient that he/she has been assigned to a course/curriculum because of an automated assignment rule.

A lecture has been updated User who is assigned with a course

This notification will be sent to the enrolled users of a course in order to inform them about a lecture update when their progress is affected.

Course available by curriculum scheduler User who is assigned a curriculum

Once a course is being set as available after a certain number of days, the users enrolled in the curriculum will get notified that those courses are available.

Notification about due date update User that his due date has been updated

To inform the user that his/her due date for a course/curriculum has been updated

You have been awarded a badge User who successfully completed a course/curriculum

Users receive an email notification once a badge is awarded after course/curriculum completion.

Groups:

  Recipient Purpose
You have been invited to join a group Selected recipient To invite the recipient to join a specific group.
New request to join a group Group owner To inform the Group owner that a user has requested to join the group. The email includes a link for the Group owner to accept or decline the request.
New content has been shared with your group Group members To inform the Group members that someone has shared new content with the group.
A new member joined your group Group owner To inform the Group owner that a user has joined the group.
[Admin] has registered you to a group Selected recipient To inform the user that he/she was added to a Group by an Admin
New comment on your group wall post Post Creator, Group Admin

To inform the User/Admin that someone commented on the post

New comment on a group wall post you are involved Involved Users, Group Admin

To inform the User/Admin that someone commented on a post that he/she is involved

Note: This is also a personal setting: “Someone comments on a wall post you’re involved”

Someone starts a new discussion Group members

To inform the Group members that someone started a new discussion

Note: This is also a personal setting: “Someone starts a new discussion”

Someone comments on a discussion thread Group members

To inform the Group Members that a new comment was posted to the discussion board

Note: This is also a personal setting: “Someone comments on a discussion thread”

Someone replies to any of your comment Commentator, Group Admins

To inform the Commentator/Admin that someone replied back to the comment

Note: This is also a personal setting: “Someone replies to any of your comments”

 

On the Job Training:

  Recipient Purpose
Trainee gets email notification when he/she is ready for On the Job Training Trainee To inform the Trainee that he is ready to proceed with his required On the Job Training.
Manager gets email notification when trainee is ready for On the Job Training

Unit Manager/ Assistant Unit Manager/ Training Manager/ Admin*

[Required Job Permission: Assess OJT Performance]

To inform the Unit Manager that a Trainee is ready to proceed with the required On the Job Training.

*This notification will be sent to admins only in cases where tasks are signable only by admins.

Manager gets email notification when trainee has completed the required On the Job Training

Unit Manager/ Assistant Unit Manager/ Head of Above Unit/ Assistant Head of Above Unit/ Training Manager/ Admin*

[Required Job Permission: Assess OJT Performance]

To inform the Manager that a specific Trainee has completed the required On the Job Training.

*This notification will be sent to admins only in cases where tasks are signable only by admins.

On the Job Training: Home Assignment

OJT Creator/ Unit Manager/ Assistant Unit Manager/ Head of Above Unit/ Assistant Head of Above Unit/ Training Manager/ Admin*

[Required Job Permission: Assess OJT Performance]

To inform the Manager that someone has uploaded a file for the required Home Assignment task.

*This notification will be sent to admins only in cases where tasks are signable only by admins.

Trainee gets email notification when manager comments on their On the Job Training

Trainee

To inform the Trainee that the Trainer commented on his/her On the Job Training Task

 

Events:

  Recipient Purpose
[Academy's Administrator] has invited you to a training event Selected recipient To inform the recipient that he is invited to attend an event. The email includes all the event details.
Your participation for a training event has been approved Event participant To inform the participant that his participation for an event has been approved. The email includes all the event details.
Details about your training event have been changed Event participant To inform the participant about any updated information associated with the event that he is attending.
User has registered to a training event Event creator/ instructor/ Unit manager/ Assistant Unit Manager/ Head of Above Unit/ Assistant Head of Above Unit To inform the event creator/instructor/user's manager that a user has registered for the event.
You have been registered for a training event Selected recipient To inform the recipient that he registered in a training event. The email includes all the event details.
You have been unregistered from a training event Selected recipient To inform the recipient that he has been unregistered from an event.
Your training event has been cancelled Event participant To inform the participant that the event he is attending, has been canceled. 
Notification about a new training event offer Selected recipient To inform the recipient about a new training event offer.
Your Event registration has been received Selected recipient To inform the recipient that his event registration request has been received.
Your Event registration was not approved Selected recipient To inform the recipient that his registration for a specific event has not been approved.
User has responded to a training event invitation Event creator To inform the event creator that a user has responded regarding the event.
You are invited to tell us your opinion about an event Event Attendee To ask the attendee to take a poll/some polls about the event.
You have been awarded a Certificate for attending an event Event Attendee To inform the attendee that he has been awarded a certificate for attending a specific event.
Your bulk registration for an event Actor of the registration To inform the actor of registration that the bulk registration was completed
Your training event has been restored Event Attendee To inform the attendee that the event in which he was a registrant, has been restored (unarchived)
You have been added as an Instructor to an event Event Instructor To inform the user that he has been added as an Instructor to an event
Event has been completed Event users whose registration was not approved upon course completion To inform users that were included in the waiting list the Event in question was completed

Goals:

  Recipient Purpose
You have been assigned a new Goal All members involved To inform the members that they have been assigned with a goal
Your Goal has been accomplished All members involved To inform the involved members that their goal has been accomplished
Your Goal has an updated status All members involved To inform the involved members that their goal has an updated status
Your Goal has been deleted All members involved To inform the involved members that their goal has been deleted

 

Leaderboards: 

Please note that the following notifications are only in-app notifications and not emails.

  Recipient Purpose
Motivational notifications about Leaderboards and Games Selected recipient To motivate users to compete for their leaderboards/ games.
Notification about Leaderboards and Games Selected recipient To inform users about the awarded points per activity

 

Read also: Editing The Email Notifications

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