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Can I unassign a user from a course that was assigned through an automated assignment rule?

Sure! You have the option to unassign users from courses, even if they match the criteria of an automated rule. The users will be excluded from the rule and the courses will not be assigned to them in the future via a rule.

In order to unassign a user from a course that was assigned to him/her via a rule, simply navigate to your admin panel by selecting Admin from the upper navigation bar. From the left side menu, under Reporting, select Employees Dashboard.

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Click on the name of the desired user, find the course that you want to unassign and click on the wrench icon. There are two options available:

  • Unassign: The regular process, identical to the individual unassignment
  • "Exclude from assignment rules" checkbox & Unassign: The user will be unassigned from this course even if he/she matches the rule- criteria.

Don't forget to click Save once finished!

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