Academy Email Notifications

As an Admin, under Notifications from your administration panel you have two different types of notifications:

  • Academy Notifications
  • Scheduled Notifications

For more information on Scheduled Notifications, please read also: Scheduled Email Notifications

Let's check the Academy Notifications in some more detail!

Your Academy's Notifications Panel is divided into tabs depending on the notification's content. The number of tabs depends on which features you have enabled for your academy.   
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> General - In the General Notifications tab, you will be able to find all notifications related to general actions throughout the Academy. For more details read also:
General Academy Notifications 

>Courses/Curricula - In the Courses/Curricula tab, you will be able to find all notifications related to the Courses/Curricula such as notifications about an assignment, updates, etc. For more details read also:
Courses/Curricula Notifications


>Groups - All notifications located in this tab, are related to the Groups feature. For more details read also: Groups Notifications

>On the Job Training - In this tab, you can review all notifications related to the On the Job Training feature. For more details read also:
On the Job Training Notifications

>Events -  This tab includes various notifications related to the Events' feature, such as notifications about member registration, event updates, and many more. For more details read also:
Events Notifications

>Goals - Under the Goals tab, you will be able to find all notifications related to Goals. For more details read also: Goals Notifications

>Leaderboards - Under Leaderboards, you will be able to locate notifications related to the Leaderboard and Games. For more details read also:
Leaderboard Notifications

>Performance Reviews - All notifications located in this tab, are related to the Performance Reviews feature. For more details read also: Performance Reviews Notifications

Each notification can be turned on/off, and also be previewed. In addition, the default recipient is being shown:

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Tip #1! Please note that only users with confirmed email addresses are able to receive email notifications from your Academy. 

Tip #2! There are some Academy notifications that allows you to select specific recipients (like the Scheduled notifications). Some examples are:

  • Courses / Curricula > "Manager gets email notification when student has failed the exam"
  • Courses / Curricula > "Notification about retirement date update"
  • General > "New comment on Library Content"

Tip #3! You have the option to configure the audience of your academy notifications based on its org structure! We have selected the default recipients for you but you can filter them down so that only users with s specific org structure will take the notification! To do so, find the notification in question, click on it and follow the instructions below!

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Additional notes:

  • If both of the toggles shown in the above image are turned to yes, the notification will not be delivered to the default recipients. It will be delivered only to the recipients who meet the criteria of the “Default” option + the custom criteria set on the org level.
  • Only one (1) Filtered Recipient List can be available per notification.
  • You can give a custom title to the Filtered Recipient List.

For more information on how to edit the Notifications please read also: Editing The Email Notifications

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