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How can we help you?


  1. Schoox Support Center
  2. Settings
  3. Personal Settings

Personal Settings

  • How can I confirm my email?
  • How do I Reset or Recover My Password?
  • Can I adjust all of the dates/times based on my timezone?
  • Can I disable any of the email notifications I receive?
  • Can I update my billing information?
  • How can I apply different personal (privacy) settings per academy?
  • How can I manage the Academy Notifications I receive?
  • How can I manage the Course Notifications I receive?
  • How can I manage the Curriculum Notifications I receive?
  • How can I manage the Group Notifications I receive?
  • How can I set up my Recovery Questions?
  • How do I cancel my subscription?
  • How do I change my preferred language?
  • How do I log out of my account?
  • How do I print my Certification?
  • How do I update my email?
  • How Do I Update My Password?
  • How to access to all of the academies I belong to?
  • How to bulk update users' preferred time zone?
  • How to change my Landing page?
  • How to generate a HAR file for troubleshooting
  • How to sync SchooX Calendar with your external calendars (Google, Apple, Outlook, etc)
  • How to update my UI Language?
  • Navigating Schoox: My Training vs Courses
  • What are the Academy Options I can set for my Account?
  • What are the Settings I can Edit for My Account?
  • What is my ePortfolio?
  • What is my Knowledge profile?
  • What's the difference between UI and the Preferred Language?
  • Where can I find my Certificates?
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