In some cases, managers may notice that the number of On-the-Job Trainings (OJTs) they see in the On-the-Job Training page differs from what is visible in the My Team’s Dashboard > Training tab > On-the-Job Training reporting page. This behavior is expected and occurs due to the different logic used to display OJTs on each page.
Understanding the Difference
1. On-the-Job Training Page
This page is designed to display OJTs that are directly relevant to the manager.
Specifically:
- For course-connected OJTs, managers will be able to view them only if they are enrolled in the associated course or have access to the corresponding training category.
- The same rule applies to course-connected events.
This ensures that managers only have visibility into training items that are relevant to their assigned responsibilities and access permissions.
2. Reporting Dashboard (My Team’s Dashboard > Training tab > On-the-Job Training)
The reporting dashboard operates differently:
- It shows OJTs based on reporting permissions, not enrollment.
- If a manager has reporting visibility for a course, any OJTs connected to that course will also be visible on their dashboard, regardless of the manager's enrollment status or access to the associated training category.
Additionally, if your academy has enabled the following setting:
Admin Panel > Academy Settings > Reporting Visibility Controls > Show all courses and learning paths
Then all managers who have reporting permissions will be able to view all courses in the academy. As a result, they will also see all course-connected OJTs in the reporting dashboard.