Settings
Academy Settings
Organizational Structure
- How can I add employees and external members to join my Academy?
- External Members In Schoox
- How can I edit information inserted from the public registration page?
- How can I invite employees and external members to join my Academy?
- How do I remove employees from my Academy?
- How to associate an Above Unit/ Unit to multiple Users?
Personal Settings
- How can I confirm my email?
- How do I Reset or Recover My Password?
- Can I adjust all of the dates/times based on my timezone?
- Can I update my billing information?
- How can I access my other Academies?
- How can I apply different personal (privacy) settings per academy?
Learning Management
On the Job Training
Courses & Curricula
- SCORM files guide
- As an employee can I create corporate courses to share knowledge with my co-workers or to train customers?
- Can corporate courses be visible only to employees and/or external members?
- Can I add optional courses in my curricula?
- Can I add supplemental material to a course?
- Can I add supplemental material to a curriculum?
Exams
- Can I edit my pool questions and sync the updated version to my exams?
- How can I create a Video Exam for a Course?
- How can I create an exam for a course?
- How can I create and use a question pool?
- How can I delete or unlock exam attempts for a user?
- How to export a list of the questions of an exam?
Events
- Which events appear to the users on the Academy Calendar?
- How to unregister users from an event?
- Can I add supplemental to my Events?
- "Join" Event Button in Live Sessions initiated with Zoom account
- How to Register for an Event
- How can I assign specific credits to an event?
Library
- Content Library: How to mark a training material as favorite?
- How can I add content into my Corporate Library?
- How can I add content into my personal Library?
- How can I edit title, description, or tags of my content?
- How can I filter content in my Library?
- How Can I Manage My Library Categories?
Polls
Reporting
Report Builder
Dashboards
- Can I track the progress of employees that have enrolled in my course?
- Can Ι exclude myself from Reporting?
- How can I track my progress in a course?
- How can I track the time that users spent for their training?
- How do I track my progress - Personal Dashboard
- How to track the past Course/Curriculum completions of my employees?
Social Collaboration
Homepage & Wall
Announcements & Messages
- How can I set an Automated Response message?
- Can I manage my sent/received Announcements?
- What types of Announcements are there?
- How to send personal messages?
- Can I send Announcements for external courses?
- Viewing My Personal Messages
Groups
Gamification
Additional Modules
Metrics Management
- How to keep track of my Metrics Assessments / Progress?
- How can I track Assessment Requests?
- How to perform an assessment as a manager?
- How to complete the self assessment as a regular user?
- How to track the assessments per user, job and metric?
- How can I request a Performance Metric Assessment?
Performance Reviews
Goals Management
Business Impact
Mobile App
Mobile App
- How to manage my groups? [mobile app]
- Offline access for Course's lectures [mobile app]
- How can I join a Group? [mobile app]
- How to add and delete an Academy wall post? [mobile app]
- What information can I see in a course? [mobile app]
- How to unassign curricula from users? [mobile app]