Settings
Academy Settings
- Can I award a Badge to the Employees of my Academy?
- Compatible File Types
- How to Create an Academy Badge?
- What is a Super Admin for an Academy in Schoox?
- What is deep linking? How can it be used within Schoox?
- What is the image size requirements in Schoox?
Organizational Structure
- How can I add employees and external members to join my Academy?
- External Members In Schoox
- How can I assign (Above) Units to my Academy's Members?
- How can I assign Jobs to my Academy's Members?
- How can I edit information inserted from the public registration page?
- How can I invite employees and external members to join my Academy?
Personal Settings
- How can I confirm my email?
- How do I Reset or Recover My Password?
- Can I adjust all of the dates/times based on my timezone?
- Can I disable any of the email notifications I receive?
- Can I update my billing information?
- How can I apply different personal (privacy) settings per academy?
Learning Management
Courses & Curricula
- SCORM files guide
- As an employee can I create corporate courses to share knowledge with my co-workers or to train customers?
- Better Understanding the Onboarding Functionality
- Can corporate courses be visible only to employees and/or external members?
- Can I add optional courses in my curricula?
- Can I add supplemental material to a course?
Exams
- Can I edit my pool questions and sync the updated version to my exams?
- How can I create a Video Exam for a Course?
- How can I create an exam for a course?
- How can I create and use a question pool?
- How can I delete or unlock exam attempts for a user?
- How to export a list of the questions of an exam?
On the Job Training
- How can I use Metrics for my On the Job Trainings?
- How to manage user course progress when an On the Job Training is being added/updated?
- How can I create a Task for my On the Job Training?
- How can I edit my On the Job Training's tasks?
- How can I copy a Standalone On the Job Training to a Course?
- How can I manage my Standalone On the Job Training's Students?
Events
- How do the integrations calculate the user attendance duration?
- How can I import a SchooX iCal to my external calendars?
- How can I restore an Event I have archived?
- How can I archive an Event?
- How to Create In-Class Trainings?
- How to Initiate and Start Live Sessions?
Library
- How can I add content into my Corporate Library?
- How can I add content into my personal Library?
- How can I filter content in my Library?
- How Can I Manage My Library Categories?
- How can I navigate my Academy's Content Library?
- How to mark a Content item as favorite?
Polls
Reporting
Report Builder
- How can I find out how a user was enrolled to a course?
- How can I find the users that have an unconfirmed email address?
- How can I schedule emailed reports using the Report Builder?
- How to edit the fields in my report?
- How to use the Report Builder?
- Report Builder: Available Reports
Dashboards
- Can Ι exclude myself from my Reporting?
- How can I track my Compliance Training?
- How can I track my Onboarding progress?
- How can I track my Training progress?
- How can I track the overall progress and stats using the Employees Dashboard?
- How can I track the time that users spent for their training?
Social Collaboration
Homepage & Wall
Announcements & Messages
- How can I set an Automated Response message?
- Can I manage my sent/received Announcements?
- What types of Announcements are there?
- How to send personal messages?
- Can I send Announcements for external courses?
- Viewing My Personal Messages
Groups
- How can I navigate the Group listings page?
- How can I navigate a Group?
- How can I join a Group?
- How can I add members to a group?
- How to manage my groups?
- How to create a group?
Gamification
Additional Modules
Notifications
Metrics Management
- How to keep track of my Metrics Assessments / Progress?
- How can I track Assessment Requests?
- How to perform an assessment as a manager?
- How to complete the self assessment as a regular user?
- How to track the assessments per user, job and metric?
- How can I request a Performance Metric Assessment?
Performance Reviews
- How can I send an announcement to my employees about their Performance Reviews?
- Can I rate the Performance Review I received?
- How to complete the Performance Review for my direct reports?
- How to complete my Self-review?
- Where can I find my Performance Reviews?
- Is there a report with all reviewers per user and profile instance?
Goals Management
- How can I manage the Goals I have created?
- How can I keep track of my Academy's Goals?
- How to cascade organizational goals?
- How to create an organizational goal?
- How to create an individual (team) goal?
- What type of goals can I create?
Business Impact
Mobile App
Mobile App
- What information can I see in the Home Page? [mobile app]
- Quick Login Activation [mobile app]
- How can I track my Onboarding progress? [mobile app]
- Why am I not able to access a course due to my location? [mobile app]
- Viewing My Personal Messages [mobile app]
- How to send personal messages? [mobile app]