As an Admin, under Notifications from your administration panel you have two different types of notifications:
- Academy Notifications
- Scheduled Notifications
For more information on the Academy Email Notifications, please read: Academy Email Notifications
Let's check the Scheduled Notifications in some more detail!
In this type of notification, you have the option to add reminders for selected recipients and also select if those reminders will be sent on specific days (With Reminders):
or if they will be daily/weekly/monthly reminders (With Frequency):
Some extra information about scheduled notifications "With Reminders":
- You are able to set different reminders per role. As an example, you may want to notify the Employee about an expiring course certificate 5 days before the expiration and the Course assignor 2 days before.
- You can add up to 12 reminders per scheduled notification.
- You can select if you wish a reminder to be sent on specific days or specific hours before/after the relevant action.
Please note that you can filter the users based on job and location and send the notifications to specific recipients only.
Even if the academy admin has enabled a scheduled notification to be sent to all Managers, each one of them will have the option to turn them off on a personal level, by accessing his personal settings (Me> My Settings> Notifications> General Academies):
To find the Scheduled Notifications in your Academy just head to the Admin Panel, click on Notifications on the left menu and then select Scheduled.
Please find below a list of all of the available scheduled notifications:
| Notification | Default Recipient | Purpose |
| Employee notification about course due date | Employee | To remind the employee about the course due date |
| Manager notification about employees' course due date | Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who haven't completed a course with a due date |
| Notification about missed course due date | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above |
To inform: - the employee that he/she failed to complete a course within its due date - the manager about the employees that failed to complete a course within its due date |
| Notification about expiring course certificate | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind about an employee's course certification that will expire soon |
| Notification about expired course certificate | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above | To remind about an employee's course certification that has expired |
| Notification about upcoming training event | Instructor Led Classroom - Employee/Instructor Led Classroom - Instructor/ Live Session - Employee/Live Session - Instructor |
To remind the employee or/and the instructor about an upcoming event that they are attending/instructing |
| Manager notification about employees' course completion | Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who have completed a course |
| Employee notification about curriculum due date | Employee |
To remind the employee about the curriculum due date |
| Manager notification about employees' curriculum due date | Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who haven't completed a course with a due date |
| Notification about missed curriculum due date | Employee/Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above |
To inform: - the employee that he/she failed to complete a curriculum within its due date - the manager about the employees that failed to complete a curriculum within its due date |
| Notification about expiring curriculum certificate | Employee/Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind about an employee's curriculum certification that will expire soon |
| Notification about expired curriculum certificate | Employee/Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind about an employee's Curriculum certification that expired |
| Notification about periodical content update | Admin/ Creator |
To inform the recipient that a content material should be updated |
| Notification about login | Employee |
To inform Employees that they haven't logged in to the system after a certain number of days (of inactivity). |
|
Notification about login before auto-deactivation Please note that this notification will be available only if the "Auto Deactivation of Users" advanced setting is enabled for your academy |
Employee |
To inform Employees that they will be automatically deactivated after a certain number of days if they do not log into the system. |
| Notification about reaching the membership milestone | Unit Manager/ Assistant Unit Manager/ Direct Head of Above Unit/ Assistant Direct Head of Above Unit |
The notification will be sent to managers x days after a user joined the academy, notifying them about reaching the membership milestone. |
| Notification about upcoming training event and prerequisites not completed |
|
To inform the recipient that he or their employee, has not completed the prerequisites of a course, which has an upcoming event step. |
Tip #1! Please note that only users with confirmed email addresses are able to receive email notifications from your Academy.
Tip #2! You have the option to configure the audience of your scheduled notifications based on its org structure! We have selected the default recipients for you but you can filter them down so that only users with s specific org structure will take the notification! To do so, find the notification in question, click on it and follow the instructions below!
Additional notes:
- If both of the toggles shown in the above image are turned to yes, the notification will not be delivered to the default recipients. It will be delivered only to the recipients who meet the criteria of the “Default” option + the custom criteria set on the org level.
- Only one (1) Filtered Recipient List can be available per notification.
- You can give a custom title to the Filtered Recipient List.
- If a Course/Curriculum/Event notification is configured, it will have a higher priority over the academy (or custom recipient) notification.