We see solutions where others see problems

Help articles, set up guides, tips and resources to help you make the most of schoox
Follow

Scheduled Email Notifications

Under Notifications from your administration panel you have two different types of notifications:

  • Academy Notifications
  • Scheduled Notifications

For more information on the Academy Email Notifications, please read: Academy Email Notifications

Let's check the Scheduled Notifications in some more detail!

In this type of notifications, you have the option to add reminders for selected recipients.

Please note that you are able to set different reminders per role. As an example, you may want to notify the Employee about an expiring course certificate 5 days before the expiration and the Course assignor 2 days before.

Moreover, even if the academy admin has enabled a scheduled notification to be sent to all Managers, each one of them will have the option to turn them off on a personal level, by accessing his personal settings (Me> My Settings> Notifications> General Academies):

Scheduled_notification.png

 

Please find below a list of all of the available scheduled notifications: 

 

Notification Recipient Purpose
Employee notification about course due date Employee To remind the employee about the course due date
Manager notification about employees' course due date Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above To inform the manager about the employees who haven't completed a course with a due date
Notification about missed course due date Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above

To inform:

- the employee that he/she failed to complete a course within it's due date

- the manager about the employees that failed to complete a course within it's due date

 

Important Note: You have the option:

- either to set specific reminders on specific days

- or to set daily/ weekly/ monthly reminders. (In this case, the user will continue to receive notifications until he completes the course.)

Notification about expired course certificate Employee/Course Assignor/Unit Manager/Assistant Unit Manager To remind about an employee's course certification that expired
Notification about upcoming training event Instructor Led Classroom - Employee/Instructor Led Classroom - Instructor/ Live Session - Employee/Live Session - Instructor To remind the employee or/and the instructor about an upcoming event that they are attending/instructing
Manager notification about employees' course completion Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above To inform the manager about the employees who have completed a course
Employee notification about curriculum due date Employee To remind the employee about the curriculum due date
Manager notification about employees' curriculum due date Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above To inform the manager about the employees who haven't completed a course with a due date
Notification about missed curriculum due date Employee/Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above

To inform:

- the employee that he/she failed to complete a curriculum within it's due date

- the manager about the employees that failed to complete a curriculum within it's due date

Notification about expiring curriculum certificate Employee/Curriculum Assignor/Unit Manager/Assistant Unit Manager

To remind about an employee's course certification that will expire soon

Notification about expired curriculum certificate Employee/Curriculum Assignor/Unit Manager/Assistant Unit Manager

To remind about an employee's Curriculum certification that expired

Notification about periodical content update Admin/ Creator

To inform the recipient that a content material should be updated

Notification about login Employee

To inform Employees that they haven't logged in to the system after a certain number of days (of inactivity).

Notification about login before auto-deactivation

Please note that this notification will be available only if the "Auto Deactivation of Users" advanced setting is enabled for your academy

 Employee

 To inform Employees that they will be automatically deactivated after a certain number of days if they do not log into the system.

 

Was this article helpful?
0 out of 0 found this helpful