As an Admin, in the Academy Notifications page, under the General tab, you are able to review, edit, and disable the notifications sent for various actions throughout the Academy.
In the table below, you can find information on each notification.
Please note: You can preview every notification, but not all notifications are editable. Check the table for more information. Moreover, you can filter the users based on job and location and send the notifications to specific recipients only.
| Notification | Recipient | Purpose | Editable / In-app |
| 'Your team member report is complete' | Academy Admin who initiated the import | To inform the Admin that the user import process is completed | Yes |
| 'You got a message from [Academy]' | Selected recipient | To inform the recipient that they have a message from the Academy | Yes |
| 'You were added as a new team member in [Academy]' | Selected recipient | To inform the recipient that the Academy Administrator has added then to the Academy. The email includes a “Login Now” button | Yes |
| 'You were added as an admin' | Selected recipient | To inform the recipient that the Academy Administrator has made them an Admin of the Academy | Yes |
| 'You've been added as a training manager' | Selected recipient | To inform the recipient that the Academy Administrator has made them a Training Manager of the Academy | Yes |
| 'You were added as an Instructor in [Academy] academy' | Selected recipient | To inform the recipient that the academy administrator has made them a Professional Instructor of the Academy | Yes |
| 'New comment on a feed post you're involved in' | User who replied to a post's comment / User who is mentioned on a comment | To inform the recipient that a user has commented on a post that they are involved in. The email includes a “Reply Now” button | Yes |
| 'Request Assessment' | Selected recipient | To inform the recipient that they have been requested to assess the skills of the employees. The email includes the assessment date and its due date | No |
| 'Someone failed all exam attempts' | Exam Creator / Instructors / Unit Manager / Assistant Unit Manager / Head of Above Unit / Assistant Head of Above Unit | To inform the exam creator that a user failed all of the exam attempts for a specific exam | Yes |
| 'New Content Publishing Request' | Academy Admins | To inform the Academy Admins/ Content Managers that a user has uploaded new content into the Academy library which is pending their approval to become public | No |
| 'Status Change in Content Publishing Request' | Content Uploader | To inform the content uploader that their uploaded material has been approved and is now live | No |
| 'Your team member is locked out of your academy' | Academy Admins | To inform the Academy Admins that a user has been locked out for 30 minutes due to multiple unsuccessful login attempts | No |
| 'Your academy account was deactivated due to inactivity' | Notification when an employee is auto deactivated | To inform the user that they were deactivated | Yes |
| 'New feed post request' | Academy Admins | To inform the Admin that a user posted content to the Academy wall and is pending their approval to become public | No |
| 'Status Change in Wall Post Request' | Employee who posted to the wall | To inform the post owner that their wall post was approved and has become public | No |
| 'Someone awarded a badge to you' | Selected recipient | To inform the user that they were awarded with a badge | Yes |
| 'Someone accepted / declined your credits' | Selected recipient | To inform the user that the Admin accepted / declined the credits the user requested | No |
| 'New comment on your feed post' | User who made the post | To inform the post owner that another user commented on their post Note: This is also a personal setting: “Someone comments on your Academy wall Post” | Yes |
| 'Someone commented on a resource' | Item Owner, Admins | To inform the recipient that someone commented on the library content Note: This is also a personal setting: “Someone comments on your library content” | Yes |
| 'New post on Academy wall' | Academy admins | To inform the Admin when someone posts on the Academy wall | Yes |
| 'A new job is assigned to you in the academy' | Selected recipient | To inform the recipient that a new job was assigned to them, and the permissions of this job | Yes |
| 'A new unit is assigned to you in the academy' | Selected recipient | To inform the recipient that they were added to an (Above) Unit | Yes |
| 'Team member deactivation report' | Admin/Manager who initiated the deactivation | To inform the recipient that the deactivation process has been completed | No |
| 'Someone shared a file with you' | Selected recipient | To inform the recipient that content material has been shared with them | Yes |
| 'Your preferred time zone was updated' | Selected recipient | To inform the recipient that their preferred timezone has been changed | Νο |
| 'New team members joined your academy' | Admins | To inform the recipient about the users who were recently added to the Academy | Yes |
| 'There's an external credits request awaiting approval' | Admins | To inform Academy Admins that users added external credits to their profile that are pending approval | Yes |
| 'Your content language is updated in the academy' | The users who had Admins select their language (not when they changed it under My Profile) | To inform the user that an Admin updated their preferred language | Yes |
| 'Your academy account was deactivated' | Employee who was deactivated | To inform the user that they have been deactivated | Yes |
| 'Notification when an employee is reactivated' | Employee who was reactivated | To inform the user that they have been reactivated | Yes |
| 'Limited course access for hourly employees' | Academy Admins | To inform the Admins about the Managers who selected “Limit Access” to Courses | No |