As an Admin, in the Academy Notifications page, under the General tab, you are able to review, edit, and disable the notifications sent for various actions throughout the Academy.
In the table below, you can find information on each notification.
Please note: You can preview every notification, but not all notifications are editable. Check the table for more information. Moreover, you can filter the users based on job and location and send the notifications to specific recipients only.
|
Notification |
Recipient |
Purpose |
Editable / In-app |
|
'Imported user summary report' |
Academy Admin who initiated the import |
To inform the Admin that the user import process is completed |
Yes |
|
'You have a message from [Academy]' |
Selected recipient |
To inform the recipient that they have a message from the Academy |
Yes |
|
'[Academy's Administrator] has added you to [Academy]' |
Selected recipient |
To inform the recipient that the Academy Administrator has added then to the Academy. The email includes a “Login Now” button |
Yes |
|
'You are now an Admin of [Academy]' |
Selected recipient |
To inform the recipient that the Academy Administrator has made them an Admin of the Academy |
Yes |
|
'You are now a Training Manager of [Academy]' |
Selected recipient |
To inform the recipient that the Academy Administrator has made them a Training Manager of the Academy |
Yes |
|
'You are now a Professional Instructor of [Academy]' |
Selected recipient |
To inform the recipient that the academy administrator has made them a Professional Instructor of the Academy |
Yes |
|
'There is a new comment on an Academy wall that you that are involved' |
User who replied to a post's comment / User who is mentioned on a comment |
To inform the recipient that a user has commented on a post that they are involved in. The email includes a “Reply Now” button |
Yes |
|
'Request Assessment' |
Selected recipient |
To inform the recipient that they have been requested to assess the skills of the employees. The email includes the assessment date and its due date |
No |
|
'Failed all exam attempts' |
Exam Creator / Instructors / Unit Manager / Assistant Unit Manager / Head of Above Unit / Assistant Head of Above Unit |
To inform the exam creator that a user failed all of the exam attempts for a specific exam |
Yes |
|
'New Content Publishing Request' |
Academy Admins |
To inform the Academy Admins/ Content Managers that a user has uploaded new content into the Academy library which is pending their approval to become public |
No |
|
'Status Change in Content Publishing Request' |
Content Uploader |
To inform the content uploader that their uploaded material has been approved and is now live |
No |
|
'Notification about locked out user' |
Academy Admins |
To inform the Academy Admins that a user has been locked out for 30 minutes due to multiple unsuccessful login attempts |
No |
|
Notification when an employee is auto deactivated |
Notification when an employee is auto deactivated |
To inform the user that they were deactivated |
Yes |
|
'New Wall Post Request' |
Academy Admins |
To inform the Admin that a user posted content to the Academy wall and is pending their approval to become public |
No |
|
'Status Change in Wall Post Request' |
Employee who posted to the wall |
To inform the post owner that their wall post was approved and has become public |
No |
|
'[User's full name] awarded you a badge on [Academy]' |
Selected recipient |
To inform the user that they were awarded with a badge |
Yes |
|
'[Academy Admin] accepted / declined your credits' |
Selected recipient |
To inform the user that the Admin accepted / declined the credits the user requested |
No |
|
'New comment on your Academy wall post' |
User who made the post |
To inform the post owner that another user commented on their post Note: This is also a personal setting: “Someone comments on your Academy wall Post” |
Yes |
|
'New comment on Library Content' |
Item Owner, Admins |
To inform the recipient that someone commented on the library content Note: This is also a personal setting: “Someone comments on your library content” |
Yes |
|
'New post on Academy wall' |
Academy admins |
To inform the Admin when someone posts on the Academy wall |
Yes |
|
'A job is added to an employee' |
Selected recipient |
To inform the recipient that a new job was assigned to them, and the permissions of this job |
Yes |
|
'An employee is added to an (above) unit' |
Selected recipient |
To inform the recipient that they were added to an (Above) Unit |
Yes |
|
'Deactivated user summary report' |
Admin/Manager who initiated the deactivation |
To inform the recipient that the deactivation process has been completed |
No |
|
'Content shared from [Academy Name]' |
Selected recipient |
To inform the recipient that content material has been shared with them |
Yes |
|
'Preferred Timezone Update' |
Selected recipient |
To inform the recipient that their preferred timezone has been changed |
Νο |
|
'An employee has been added to [Academy Name]' |
Admins |
To inform the recipient about the users who were recently added to the Academy |
Yes |
| 'New External Credits Request' |
Admins |
To inform Academy Admins that users added external credits to their profile that are pending approval |
Yes |
| 'Your preferred content language has been updated' |
The users who had Admins select their language (not when they changed it under My Profile) |
To inform the user that an Admin updated their preferred language |
Yes |
| 'You have been deactivated' |
Employee who was deactivated |
To inform the user that they have been deactivated |
Yes |
| 'You have been reactivated' |
Employee who was reactivated |
To inform the user that they have been reactivated |
Yes |
| 'Limited Course access' |
Academy Admins |
To inform the Admins about the Managers who selected “Limit Access” to Courses |
No |