Course Access Blocked by Prerequisite Steps in a Curriculum

Have you attempted to launch a course within a curriculum and encountered a message indicating that it is part of a mandatory sequence in this Learning Path?

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This behavior indicates that the content is locked due to a mandatory course sequence configured within a curriculum. This is an expected system functionality designed to support structured and guided learning experiences.

What’s Happening?

A user is attempting to launch a specific course but is unable to do so because a message appears on the screen.

Reason for the Lock

The message is displayed because the course is part of a curriculum that has a mandatory sequence enabled.

Why the Content Is Locked

This is expected and intended behavior. When a curriculum is configured with a mandatory order, the system ensures that learners follow the prescribed sequence and do not skip required steps, preserving the integrity of the learning structure.

If a course belongs to multiple curricula and at least one of them uses a mandatory sequence (Sequence set to Mandatory), the system will treat any preceding step in that curriculum as a prerequisite.

As a result, the learner cannot access the locked course—whether from another curriculum or as a standalone course—until the prerequisite steps in the mandatory sequence is completed.

How to Resolve the Access Restriction

To unlock the course, you can take one of the following actions:

  1. Complete the Prerequisite Steps:
    The user should navigate back to the curriculum enforcing the mandatory sequence and complete the previous steps. Once completed, the next course will unlock across all curricula and contexts.

  2. Adjust the Sequence Settings:
    You can modify the curriculum sequence from Mandatory to Suggested. After doing so, the course will become accessible without requiring completion of the preceding steps.

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