Have you attempted to launch a course within a curriculum and encountered a message indicating that "Course is locked because you should complete previous steps in another curriculum"?
This behavior occurs when the content is subject to a mandatory course sequence defined within another curriculum. In such cases, access to the content remains restricted until the prerequisite courses in the sequence have been completed. This is expected system functionality designed to enforce structured curricula and ensure learners progress through content in the intended order.
What’s Happening?
A user is attempting to launch a specific course but is unable to do so because a message appears on the screen.
Reason for the Lock
The message is displayed because the course is part of a curriculum that has a mandatory sequence enabled.
Why the Content Is Locked
This is expected and intended behavior. When a curriculum is configured with a mandatory order, the system ensures that learners follow the prescribed sequence and do not skip required steps, preserving the integrity of the learning structure.
If a course belongs to multiple curricula and at least one of them uses a mandatory sequence (Sequence set to Mandatory), the system will treat any preceding step in that curriculum as a prerequisite.
As a result, the learner cannot access the locked course, whether from another curriculum or as a standalone course, until the prerequisite steps in the mandatory sequence is completed.
How to Resolve the Access Restriction
To unlock the course, you can take one of the following actions:
Complete the Prerequisite Steps:
The user should navigate back to the curriculum enforcing the mandatory sequence and complete the previous steps. Once completed, the next course will unlock across all curricula and contexts.Adjust the Sequence Settings:
You can modify the curriculum sequence from Mandatory to Suggested. After doing so, the course will become accessible without requiring completion of the preceding steps.