Assignment Rule Improvements

Release date 17 June

Previously, users could be removed from assignments as soon as they stopped matching a specific rule, even if they still may be qualified through another rule. With this enhancement, the system checks all applicable rules before removing a user, ensuring assignments remain accurate and stable.

Key Enhancements  

  • Users remain assigned if they still match another rule, even if one rule no longer applies.
  • Unassignment only happens when a user no longer meets any applicable rule.  
  • Improved consistency between different assignment methods (criteria-based and learning paths).
  • More predictable behavior when user roles or attributes change.  
  • No changes to existing assignment setup — only improved logic behind it.  

Related Articles

Setting Auto Assignment Rules

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