Understanding Who Can Unregister You From an Event

If you're registered for an event, whether you can unregister yourself depends on how you got registered in the first place. This article explains when the self-service unregister option is available to you, and who can unregister you when it isn't.

Events You Registered for Yourself

If you registered yourself for an event, you can unregister yourself from it at any time before the event starts.

If your academy has turned on the You unregistered yourself from an event notification, you receive a confirmation after you unregister yourself from an in-class or virtual event. The confirmation can be sent by email and as an in-app notification, which is also delivered as a mobile push notification, so you have a record that you canceled. It is sent only for unregistrations made after your academy turned the notification on.

This confirmation is separate from the You've been unregistered from an event notification, which is sent when an Admin or a manager unregisters you.

Events an Admin or Manager Registered You For

If an Admin or a manager registered you for an event instead of you registering yourself, you won't see a self-service option to unregister from it. There is no individual permission that can be granted to change this — the ability to unregister yourself depends on how you were registered, not on a setting applied to your account specifically.

Requesting an Unregistration

If you need to be unregistered from an event you didn't register for yourself, reach out to an Admin, your Training Manager, or a manager with the Register Members to Events permission — they can unregister you from the event on your behalf.

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