Scheduling Email Notifications for a Course

As an Admin, you have the option to set up scheduled notifications for specific Courses.

Please note: prior to making edits to a Course, all notifications will have originally defaulted to it's correlating Academy settings. You must make an edit specifically to this Course, not at the Academy level.

On the Manage Course page, click on Notification on the left panel, and select Scheduled

Below are your notification options:

Notification Recipient Purpose
Your course is due soon Employee To remind the employee about the course due date
Learners haven't completed a course that's due soon Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Direct Assistant Head of Above To inform the manager about the employees who haven't completed a course with a due date
Course due dates were missed Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Direct Assistant Head of Above

To inform:

- the employee that they failed to complete a course within its due date

- the manager about the employees who failed to complete a course within its due date

A course certificate expires soon Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Dropout User To remind the employee that the course certification that will expire soon
A course certificate has expired  Enrolled User/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Direct Assistant Head of Above/Dropout User To remind the employee that the course certification has expired
Learners recently completed a course Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above To inform the manager about the employees who have completed a course

 

At the bottom of each notification, there is the Restore Academy Defaults button. By clicking this button all notification(s) will be restored to the default Academy level setting.

restore academy defaults.jpg

Please Note: If you would like to set up scheduled notifications for all the Courses in your Academy, please click here for more information: Scheduling Email Notifications for an Academy

Both the Academy's scheduled notifications and Course scheduled notification offer a cadence.

Click  With Frequency to set daily/weekly/monthly reminders.

Click With Reminders to add up to 12 reminders within your scheduled notifications.

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with reminders.jpg

 

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