Connecting Personal Webex Account

Your Live Sessions don't have to be held solely on one Webex account. Webex accounts can be connected with personal Schoox profiles. Thus, managers can use their own personal Webex accounts to organize Live Sessions in your Academy!  

If you want to connect your Personal Schoox account to your Webex account, select Me and then My Settings from the upper navigation menu. From the left side menu under Integrations, select Cisco - Webex.  Fill in all the necessary details, and click on Save.


Please note that currently, only Webex Training is supported. Webex Meeting accounts are not supported.

What’s next?

After the integration of the accounts you can continue with the creation of your Live Session events by selecting Training from the upper navigation bar, and then Events.  

Read also: How do I create an In Class Training or Live Session Event?

Please note that you will only be able to create/initiate Live Sessions if you have the relevant permission. 

After creating your Live Session, you need to initiate the sync process with your Webex account. To initiate the sync process, navigate to your Admin/Manage tab, and under Live Sessions select Manage Events


Under Status, you can see your upcoming events. Click on the Initiate event button, select the account that you want to use for your event (in the pop-up window that arises), and hit Initiate.

gtt_initiate.PNGPlease note that you have the option to cancel the initiation of an event that was done in error.

You are now ready to start your event! Just click on the relevant button and you will be redirected to your Webex account. 


Important notes:

  • Only users that have registered in Schoox with their emails can participate in Live Sessions. Users with usernames can't register in Live Sessions.
  • Webex requires a password for all training sessions. It is advisable to use a unique password for every event.
  • You need to have at least one registrant to start the event. 
  • Live Sessions can only be one-day events.
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