Initiating and Starting Live Sessions

Your external meeting platform, such as Zoom, WebEx, GoToTraining, and Teams, does not constantly communicate with Schoox. Due to this, before creating your Live Session, you need to tell your meeting platform of choice about your event. This is called initiating the event. 

Initiating the event creates an event in the platform, and supplies the following information:

  • Title
  • Description
  • Start and end time
  • Participants (identifiable with email address)

The purpose of the "Initiate" button is to trigger an API call that synchronizes all relevant data, including registrant information, event details, and more.

You cannot start an event before initiating it.

Initiating a Live Session

To initiate your Live Session, navigate to your Administration panel, and under Live Sessions select Manage Events.

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Under Status, you can see your upcoming events. 

Before you can initiate your event, you need to make sure you event is Public and has at least one registrant. You can initiate an event up to 15 minutes after its start, though we recommend initiating at least 24 hours in advance.

Click on the Initiate event button, select the account that you want to use for your event (in the pop-up window that arises) and hit Initiate.

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Initiating Event — Notes

  • You have the option to cancel the initiation of an event that was done in error.
  • WebEx requires a password for all events. It is advisable to use a unique password for every event.
  • Participants with no email address will not appear on the synced participants list. They will not have the Join button available to them, and will need to be provided the meeting information in some other way. They will need to have their attendance manually entered.

Starting a Live Session

After the event initiation, you are ready to start your event. You can see whether an event has been initiated by the red Event Initiated below it. Click Start Event and you will be redirected to your meeting account.

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