We see solutions where others see problems

Help articles, set up guides, tips and resources to help you make the most of schoox
Follow

How Can I Connect my Academy with my GoToTraining Account?

In Schoox you can connect your Academy or personal profile with your GoToTraining account in order to create Live Session events.

Connect your GoToTraining account with your Academy

You can have one GoToTraining account being used for all Live Sessions of your Academy.

Simply navigate to your Academy Settings, by selecting the Admin tab from the upper navigation menu. Under Academy Settings, select Advanced Settings.  In the list that appears click on Integration with LogMeIn - GoToTraining.

* Please note that other types of LogMeIn accounts, i.e GoToMeeting and GoToWebinar, aren't compatible.  

Select the button Connect and enter your credentials in the panel that opens. You can also select the type of your LogMeIn - GoToTraining account. If you have an up to 25 users GoToTraining account, for example, you won’t be able to invite more than 25 users to your event.

 

Logme_in.jpg

 

After the integration of the accounts you can continue with the creation of your Live Session events by selecting Training from the upper navigation bar, and then Events.  

Read also: How do I create an In Class Training or Live Session Event?

 

Connect your GoToTraining account with your personal profile

Your Live Sessions don't have to be held solely on one GoToTraining account. 

GoToTraining accounts can be connected with personal Schoox profiles. Thus, managers can use their own personal GoToTraining accounts to organize Live Sessions in your Academy. 

To do so, select Me and then My Settings from the upper navigation menu. 

Me-_my_settings.jpg

From the left side menu under Integrations, select LogMein - GoToTraining.  Fill in all the necessary details, and click on Connect.

Connect_GoTotraining.jpg What’s next?

After creating your Live Session, you need to initiate the sync process with your GoToTraining account. To initiate the sync process, navigate to your Admin tab, and under Live Sessions select Manage Events. Under Status, you can see whether you have synced or should sync an upcoming event.

 

Manage_Live_Sessions.jpg

 

The sync process is available to start at anytime and up to 15 minutes after the start of the event. Simply click on the green Initiate Event button.

Please note that the sync can take place only once, and at least one registrant is needed in order to start the event. 

 

 

initiate_event.jpg

When it’s time to start the event, select Start Event to get redirected to your GoToTraining account, or access the event’s link directly from your GoToTraining.

 

start_event.jpg

Important Notes:

  • Only users that have registered in Schoox with their emails can participate in Live Sessions. Users with usernames can't be registered in Live Sessions. 
  • Live Sessions can only be one-day events.
Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk