External courses purchased via a subscription package, are visible only to users that have a license allocated to their account. That license can be removed from users and given to others.
Each subscription has a specific number of max quota (licenses) and an expiration date.
Each subscription is a package of courses by a specific content provider.
Admins can view the available subscriptions under the Administration panel > Online Training > Allocate/Remove licenses, as well as on the Categorize Purchased Courses page.
Users with allocated licenses will be able to find the courses in question under the main navigation bar > Training > Courses.
Notes:
- When a user (with an allocated license) gets deactivated, then the system gives their license back to the Academy. This is a background process and the time frame depends on the load of the system at that time. It can be completed instantly or it can take up to a few hours.
- When subscription courses get added to a curriculum, the user needs a license to take the course. If they get assigned the license after they get assigned the curriculum, the subscription course does not get automatically assigned: the user has to self-enroll in the course.
- If you see the wording “Already Canceled” next to a subscription that hasn’t expired yet, this means that the auto-renewal has been turned off. The subscription remains active until its expiration date, and you can continue using it during this period. Once the subscription expires, access to the associated content will be discontinued.
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