When you’re navigating the Courses page, you may expect to see the Create course button, which will allow you to create new courses. In some situations, this option may not appear—this typically happens when the user’s role doesn’t include permissions to create courses.
This article walks you through why this occurs and how you can easily confirm and adjust permissions so the user has the access they need.
Scenario
A manager signs in and does not see the Create course button in the Courses page, even though you expect them to manage or work with courses.
Why This Happens
The Create course button appears only for users who are allowed to create courses. If the user’s role doesn’t include the Create Courses permission, the system hides this page because there would be no course-related tasks available to them.
This behavior ensures that each user sees only the tools relevant to their assigned responsibilities.
How to Enable Access
To give a user access to this button, make sure that their assigned job or custom role includes the Create Courses permission.
You can do this by:
- Navigating to Admin > Team Members and select the Set Up Organization page.
- Opening the job or custom role assigned to the user.
- Enabling the Create Courses permission.
- Saving your changes.
Once this permission is enabled, the user will see the Create Course button the next time they access the Courses page.
Summary
If a user does not see the Create Course button on the Courses page, it indicates that the Create courses permission is not enabled for their role. Enabling this permission will immediately grant access, allowing the user to create and manage courses as expected.
If you're setting up roles for the first time or reviewing permissions, this is a great reminder to double-check which actions each role is designed to support.
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