Use Case: Removing a Course Assigned Through a Curriculum
When you try to unassign a course from a learner and see the message “User could not be unassigned because the course is part of a curriculum”, this is expected behavior and helps keep assignments consistent across the platform.
What’s Happening
You’re seeing this message because the course you’re trying to remove isn’t assigned on its own—it’s included within a curriculum the learner is currently enrolled in.
Since curricula manage course assignments as a group, individual courses within them can’t be removed separately. This ensures learners stay aligned with the full curriculum that was intended.
How to Remove the Course
To remove the course from the learner, you’ll need to unassign them from the curriculum that contains it. Here’s how you can do that:
Navigate to the Online Training tab and select the Unassign Training page.
Choose the Curricula tab.
In the first step, select the curriculum that includes the course you want to remove.
In the second step, select the learner you wish to unassign.
If the curriculum is assigned through an automated rule, select Exclude from assignment rules to ensure the curriculum and its courses are not automatically re-assigned.
Select Unassign to complete the process.
Once the learner is unassigned from the curriculum, all courses included in that curriculum will be automatically removed from the learner’s assignments.
Helpful Tip
If you frequently manage automated assignments, double-checking assignment rules during unassignment can save you time and help ensure learners remain assigned only to what you intend.
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