As you may already know, if you want to launch a live session via Schoox there are three steps that you'll need to take:
Step #1: Set up a Live Session Integration.
Step #2: Create the Live Session
Step #3: Initiate the Live Session
But what happens if you disconnect your Zoom/WebEx/GoToTraining/Teams account from "My profile" or "Academy Settings"? Should you re-initiate all the events that were initiated in the past?
Well, it depends!
- If you want to make sure users will attend their session through Schoox and that the attendance data will be automatically populated in Schoox, then the answer is yes! You should re-initiate all events that were initiated in the past.
- If you are not interested in the attendance data or the way the users will attend the event, there is no need for re-initiation. Feel free to share the meeting URL (from Zoom/ WebEx/ GoToTraining/ Teams) with our users and they will be able to attend the event by clicking on this URL!
- When the Microsoft Teams integration is removed from your Schoox environment, any previously initiated MS Teams events will no longer function. If the integration is later reconnected, the previously generated tokens become invalid. As a result, each event must be manually reinitiated to establish a new connection. Reinitiating an event will generate a new Microsoft Teams meeting link. To help prevent confusion, we recommend removing the outdated event from Microsoft Teams.